Texas Covered Event

Moving Forward: Minding the Transportation Gap in Texas Health Care Coverage

September 15, 2020 8:30 AM

Removing Barriers and Improving Care: Why Transportation is the Most Important Social Determinant of Health


Healthcare is critical- both for individuals and the communities in which they live, but not everyone has the same opportunities to access health and health services. The effects of social and economic circumstances to which people are born- like housing, education, access to food, work, and transporation – the social determinants of health (SDoH) – can lead to disparities in health and quality of life outcomes. Monica Rivera, Vice President of Growth and Business Development at LogistiCare, the nation’s largest non-emergency medical transportation company, is revolutionizing the conversation on understanding SDoH, its impact on health and outcomes and the critical role LogistiCare plays in connecting people to care, particularly for those who are the most vulnerable in our communities. Monica has over 15 years of experience and progressive leadership roles in the healthcare industry, including close to ten years at Mass General Brigham, a Harvard-teaching integrated care delivery system. During her time at Mass General Brigham, Monica led the Urgent Care Joint Venture with Fresenius, Emergency and Non-emergent transportation and multiple projects in telehealth, mental health and access to care. Monica oversees the Commercial Growth Team and the deployment of Social Determinants of Health at LogistiCare. She and her team are embracing innovative solutions to eliminating the most important barriers to better health outcomes. Monica holds an M.D. from Monterrey Tech (ITESM) and a Master’s degree in Public Health from Harvard University.