Shannon Kelley is the deputy executive commissioner for Managed Care at the Texas Health and Human Services Commission. Kelley oversees program implementation and contract compliance of managed care organizations in Medicaid and CHIP Services, including the divisions of Financial Reporting and Audit Coordination, Managed Care Contracts and Oversight, and Program Enrollment and Support. She has more than 20 years of contract management experience.
Before joining HHSC, Kelley negotiated technology contracts at the Texas Department of Information Resources and contributed to business process improvement for several state agencies.
She earned her Bachelor of Arts at the University of Texas at Austin and her Master of Arts in Human Services at St. Edward’s University.